Your satisfaction is important for us. If there is an issue with your order, we highly advise to get in touch with us within 24 hours of receiving the order.
- If a product gets damaged or was faulty upon delivery - we offer 100% refund in the form of store credit.
- To be eligible for a return, goods must be unopened, unused and undamaged.
- For returns, please email email@example.com with the subject 'Return' and include your order number, a few pictures of the faulty item, your name and the reason for the return.
- Inamore will provide with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
- Please note that customers are responsible for shipping costs of returned items.
- When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
- If the refund is approved, then it will be processed and an email with store credit information will be sent.
- Please note, this policy applies on full priced items only. Discounted items or items purchased during promotions or sales are not eligible.